How To > How to Solve Black Screen upon Startup Issue

How to Solve Black Screen upon Startup Issue

2015-07-17

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Summary
Normally, there are two types of computer black screens that can appear in windows, one is the computer can’t boot up but you can hear a beep sounding, and the other has nothing at all; that means no beeps, no choice to boot to safe mode.
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If you push the “Power” button, a plain black screen that appears, what do you do? “Windows won’t boot” is a common symptom with a variety of causes, so you will need to try the following troubleshooting procedures. 


:Why did you get black screen? Please check the following items.


1. One of the components in the computer may have overheated.


2. The monitor is turned off or the cables are disconnected. 


3. The Binary Operating System or booting software may be corrupted.


4.  Operating system corrupted.


5. Hard disk crash which is the most reason for black screen.


:How to fix black screen upon startup?


Method 1: Reinstall your video driver


1. Access to “Start Task Manager”.


2. Click “Processes” --> “explorer.exe”-->”End Process


 

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3. Click “File”-->”New task


4. Input “explorer.exe” in the “open” text box and then click “OK”.


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5. Click “Start” and input “device manager” in the search box.


6. At last, double click “Display adapters”, and then right click the display device and choose “update driver software”.


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7. Click “search automatically” to look online for new drivers


Note: Make sure to restart your computer after the reinstallation of your video driver has completed.


Method 2: Uninstall Windows security update via windows “safe mode”.


1. Press “F8” upon booting up your PC.


2. Click “safe mode” option, and wait until the login screen appears.


3. Click the “Start” and input “programs and features” in windows search box.


4. Choose “view installed updates” options and choose “windows” category.


5. If you found the code named KB2307712, KB 976098, and KB915597 and they were installed immediately prior to the occurrence of the “black screen of death”, please uninstall them.


6. Try to restart your computer in normal mode.


三:How to avoid black screen issue?


In order to stop black screen issue happening, I suggest you should maintain your computer regularly with Wise Care 365. It can optimize PC’s performance, defrag disk and the Windows registry, what’s more, it also supports managing the startup process as well as service.


After launching Wise Care 365 in your computer, you will find its user-friendly interface, I am sure that you will have an unusual experience with it. 


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